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Shipping & Handling Policy

We strive to deliver your order as quickly and efficiently as possible. All items are shipped from our EU-based warehouse, and we aim to dispatch every order within one business day.

Where We Ship

We currently ship to the following countries within the European Union:

CountryEstimated Delivery TimeShipping Method
Slovakia1–3 business daysPacketa
Czech Republic1–3 business daysPacketa
Hungary2–5 business daysDPD
Poland2–5 business daysInPost
Bulgaria3–7 business daysSpeedy

Please note: Shipping times may be longer during peak seasons such as Black Friday and Christmas.

Shipping Time & Handling

  • Orders are shipped directly from our EU warehouse.
  • Orders placed before 7:00 AM (local time) on a business day are shipped the same day.
  • Orders placed after 7:00 AM are shipped on the next business day.
  • No shipments are dispatched on weekends or public holidays.

Shipping Costs

  • Shipping fees are calculated at checkout based on your delivery location.
  • We offer flat-rate standard shipping across all supported countries.
  • There are no hidden charges — the shipping cost displayed during checkout is the final price you pay.

Order Confirmation & Tracking

  • After successfully placing your order, you will receive an order confirmation email.
  • Once your package is shipped, a tracking link will be sent to your email so you can monitor your delivery.

Changes & Cancellations

  • You may modify or cancel your order any time before it is shipped.
  • To request a change, please contact our support team as soon as possible via our contact form.
  • Orders that have already been dispatched cannot be modified or canceled.

Shipping Support

If you have any questions about shipping or your order delivery:

📧 Email: support@example.com
📞 Phone: +421 123 456 789

Customer Support
We are available every working day from 08:00 to 17:00.
info@nanopolier.com
+421 912 345 678

konsuma s.r.o, Lermontovova 911/3, 81105, Bratislava, Slovakia

©2025 NanoPolier. All rights reserved