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Shipping Policy

We strive to deliver your order as quickly and efficiently as possible. All items are shipped from our EU-based warehouse, and we aim to dispatch every order within one business day.

Where We Ship

We currently ship to the following countries within the European Union:

CountryEstimated Delivery TimeShipping Method
Slovakia1–3 business daysPacketa
Czech Republic1–3 business daysPacketa
Hungary2–5 business daysDPD
Poland2–5 business daysInPost
Bulgaria3–7 business daysSpeedy
Austria3–7 business daysDPD
Belgium3–7 business daysDHL
Croatia3–7 business daysHrvatska pošta
Cyprus3–7 business daysDHL
Denmark3–7 business daysPostNord
Finland3–7 business daysPosti
France3–7 business daysDPD
Germany3–7 business daysDHL
Greece3–7 business daysACS
Ireland3–7 business daysDPD
Italy3–7 business daysGLS
Luxembourg3–7 business daysDHL
Malta3–7 business daysMaltaPost
Netherlands3–7 business daysDHL
Portugal3–7 business daysDPD
Romania3–7 business daysFAN Courier
Slovenia3–7 business daysPošta Slovenije
Spain3–7 business daysCorreos
Sweden3–7 business daysPostNord

Please note: The processing time for orders is 1-2 business days. Shipping times may be longer during peak seasons such as Black Friday and Christmas.

Shipping Time & Handling

  • Orders are shipped directly from our EU warehouse.
  • Orders placed before 7:00 AM (local time) on a business day are shipped the same day.
  • Orders placed after 7:00 AM are shipped on the next business day.
  • No shipments are dispatched on weekends or public holidays.

Shipping Costs

  • Shipping fees are calculated at checkout based on your delivery location.
  • We offer flat-rate standard shipping across all supported countries.
  • There are no hidden charges — the shipping cost displayed during checkout is the final price you pay.

Order Confirmation & Tracking

  • After successfully placing your order, you will receive an order confirmation email.
  • Once your package is shipped, a tracking link will be sent to your email so you can monitor your delivery.

Changes & Cancellations

  • You may modify or cancel your order any time before it is shipped.
  • To request a change, please contact our support team as soon as possible via our contact form.
  • Orders that have already been dispatched cannot be modified or canceled.

Shipping Support

If you have any questions about shipping or your order delivery:

📧 Email: support@example.com
📞 Phone: +421 123 456 789

CUSTOMER SUPPORT
We are available every working day from 08:00 to 16:00.
info@nanopolier.com
+421 952 290 922

konsuma s.r.o, Lermontovova 911/3, 81105, Bratislava, Slovakia

©2025 NanoPolier. All rights reserved